Where can I purchase a ticket?
You will find the links on our schedules page or you can go directly to the Ticketek website.

BLACKCAPS schedules page »

Ticketek website »

I'm going to the cricket. What time does the match start/finish?
Start times vary depending on the type of match and venue.  Check out the full 2012/13 season tour schedules.
BLACKCAPS schedules »
White Ferns schedules »

Where can I park?
Parking facilities are different for each venue.  Check out further details at the following places:
Eden Park, Auckland »
Seddon Park, Hamilton »
McLean Park, Napier »
Westpac Stadium, Wellington »
AMI Stadium, Christchurch »
Queenstown Events Centre, Queesntown »

Can I bring my own food and drink?
Yes you can bring any food into the ground provided it is not from a commercial outlet and bring your own drink in unopened, plastic bottles up to 750mls in size.   These can be brought into the ground in a small chilly bag small enough to fit under a seat.  
Check the entry conditions if you are unsure »

What if I need accessible seating?
All venues have seating available for patrons in wheelchairs or who require mobility assistance.  Request details from the Ticketek when booking your ticket. Refer to specific details at each venue regarding accessing the stadium/park. 

Can I take a seat with me?
You can in some Test match venues. 
Check the local entry conditions for further details »

Can I take an umbrella?
You can take an umbrella to most venues.
Check the local entry conditions for further details »

How do you get to be a flag bearer at Twenty20 & One-day international matches?
You can enter your team through KIWICAPS - the official junior supporters club for the BLACKCAPS and White Ferns.
Find out more »

How long is a Twenty20 match?
Each innings is scheduled to take 1 hour 20 minutes (unless all batsmen are out earlier).  The innings break is usually 20 minutes (unless the first innings runs over time, then it can be shortened to no less than 10 minutes).

Can I take a banner/sign with me?
Yes you can however they cannot be placed over any signage or be obscene, offensive or abusive. 

Is there any healthy food available to purchase at grounds? 
Yes some grounds have sandwiches, fruit, rolls, juice and other healthier options for sale.  If you have special dietary requirements we suggest you phone the venue to check what is available for you. 

Where can I obtain replica shirts and other cricket merchandise?
You can buy replica gear at a number of outlets that sell Canterbury of New Zealand products or use the online store.
Online Store »

Is there a reserve day if the match is rained out? 
No due to the tight tour schedules no reserve days are held.    If a match is abandoned due to rain check the New Zealand Cricket Refund Policy as you may be eligible for a refund. 
New Zealand Cricket refund policy »

Can television replays be used to assist umpires in making decisions?
On-field umpires for Test matches and one-day international matches are currently only entitled to call for a television replay through the third umpire for the following:

• Run-out appeal;
• Stumping appeal;
• Hit wicket appeal;
• Bump-ball catches;
• Boundary decisions (whether a boundary is scored and whether it was 4 or 6); and
• Which batsman makes his ground first when both batsman run to the same end in a run out situation.

The continued use of technology is constantly being reviewed by the International Cricket Council (ICC).

What is the D/L score displayed on the scoreboard during matches?
Duckworth/Lewis Method to determine the result of the match if it was terminated at that exact moment (usually due to rain or poor light), provided each team has faced 20 overs, as this constitutes a match. The ‘D/L score’ is only shown during the innings of the team batting second. If the match is terminated and the score of the team batting second is:

• One or more runs greater than the ‘D/L score', they are declared the winner
• One or more runs less than the ‘D/L score', the team batting first is declared the winner
• The same as the 'D/L score', the match is declared a tie.

Who chooses the songs the players come out to? 
The players choose their own.  We ask them at the beginning of each series what song they want to play when they come out to bat. 

Is there a refund policy if the match is abandoned due to rain?
In some circumstances.  Check out the Refund Terms & Conditions for further details.
New Zealand Cricket Refund Policy »